LEGAL PROTOCOL

REFUND POLICY

DUE TO THE INTIMATE NATURE OF OUR SENSORY ARCHIVE AND GLOBAL HEALTH REGULATIONS, ALL SALES ARE FINAL. FOR HYGIENE REASONS, WE CANNOT ACCEPT RETURNS OR EXCHANGES ONCE A PIECE HAS BEEN DISPATCHED.

Defective Assets

In the rare event that an item arrives with a confirmed manufacturing defect, please notify the concierge within 48 hours of delivery. A replacement will be arranged following a verification protocol.